Privacy Policy

Soaring Heart Healing LLC

Soaring Heart Healing LLC, owned & controlled by Lisa Stuhley, is committed to protecting your personal data.  This entity will be collectively referred to as SHH in this Privacy Policy.  SHH is transparent about the limited personal data we collect, why we collect it, and how it is managed and shared.  

By submitting your personal data to SHH, and by using SHH’s website, you agree to the terms of SHH’s Privacy Policy.

Introduction

SHH consists of a Reiki Master Practitioner and our website contains information about the practice of Reiki, client and Practitioner communication and Reiki-related healing products available for sale.  Users of SHH website may submit personal data on our website to obtain and share information related to Reiki and to purchase products and services. 

Communications regarding this policy should be directed to:

Lisa Stuhley
info@soaringhearthealing.com

What personal data do we collect and why? 

Registrants to SHH’s website provide basic contact information, including name, email address, physical address and phone number. When purchasing products and services, SHH uses Square or PayPal to collect financial information, like credit card details. SHH uses this information to facilitate communication between Practitioner and clients, provide Reiki information to the public, and facilitate purchase of Reiki sessions & products. An interested party may provide an email address to receive a newsletter from SHH.

SHH website includes links to third-party websites or other public online forums. When you disclose information at these public forums, it may be viewed, collected and used by others.   SHH does not monitor or administer these public forums, and they are not bound by this Privacy Policy. 

How DOES SHH use your personal data? 

SHH uses your personal data, in a limited fashion, only to:

· Create your account

· Contact you with Reiki-related information and services

· Facilitate communication between Practitioner and clients

· Generate certificates and class rosters

· Generate site analytics that improve our site layout, content, product offerings and services 

· Provide you with important information about SHH

· Comply with legal requirements

Consent to collection and use of your personal data

When you provide your personal data to SHH you consent to the collection, use, processing, transfer, and disclosure of your personal and non-personal data, globally, in accordance with this Privacy Policy. Your information, whether public or private, will NOT be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purposes stated in our Privacy Policy.

You may withdraw your consent by sending a request for deletion of your personal data to the owner at the contact information provided above.

Where is your information shared? 

Your information is only shared to the extent necessary to fulfill our business obligations, to accomplish one of the lawful purposes described in this Privacy Policy, or in response to your express instructions. Information provided to SHH may be accessible to our staff, who administer and maintain our website and webstore and vendors who distribute print and electronic mailings. Certain members & affiliates may elect to have their information posted on our website.  

Beyond this, SHH will disclose personal data, without notice, only in limited circumstances, when necessary to: (a) conform to the edicts of the law or comply with legal process served on SHH, its affiliates or the site; (b) protect and defend the rights or property of SHH, its affiliates or this site; or (c) act under exigent circumstances to protect the personal safety of SHH or affiliate personnel, users of their websites, or the public; or (2) if required to do so by law.

Site metrics for soaringhearthealing.com may also be collected by SHH.  The information will be aggregate data and will not include personal data. 

Access to and control over your information.

Registrants may correct or update their personal data, request a copy or their information, make updates or request restriction or deletion of their personal information by submitting a request to the contact information identified above.  

SHH intends to retain personal data only so long as necessary to carry out SHH’s business activities and comply with it legal obligations.  Those who submit Personal Data to SHH are required to notify SHH at the contact above in the event they cease to be active with SHH, or if they otherwise want their personal data deleted. 

If you are in the European Union and wish to raise a concern about the processing of your information, you have the right to lodge a complaint with a supervisory authority pursuant to the EU General Data Protection Regulation. 

Your information is secure.

To protect your personal data, SHH maintains reasonable administrative, technical and physical safeguards. Unfortunately, despite such measures, no data transmission over the Internet and no database or other depository of information can be one hundred percent secure. As a result, while we will strive to protect your Personal Data, we cannot and do not guarantee or warrant the security of any of your Personal Data. We will not be and are not liable for disclosures of your personal information due to errors in transmission, networks that we do not control, or unauthorized acts of third parties.

Children (under 16 years of age). 

SHH  does not knowingly collect personal data from children under 16 years of age. If a child has provided us with personal data, a parent or guardian of that child may use contact info above to have this information deleted from our records. 

What non-personal data do we collect?

Aggregate Data.
We may collect non-personal data on an individual and aggregate (or anonymous) basis that includes all site visitors. 

Non-Personal data collected on SHH may be used to:

· Compile aggregate and statistical data to improve our website and the user experience

· Perform analytics on the user’s experience while visiting this site on an aggregate level that does not identify you or your information personally

This collection may involve the use of a third-party vendor acting on behalf of SHH, as described below. Third-party vendors with which SHH has entered into contracts to perform site analytics and which are provided aggregate information are to use that information only to perform those services, and they may not share or resell this information

Cookies.
To enhance the performance and functionality of our site, we may use session and persistent “cookies” that store a small text file on your computer and collect certain information about your visit to our site. Personal Data is not in stored in the cookies used on our website.

A “session” cookie is stored only in your computer’s working memory (RAM) and only lasts for your browsing session. It is used for server performance tracking.  When you close all your browser’s windows, or when you shut down your computer, the session cookie disappears forever.

A “persistent” cookie is stored on your computer’s hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site functions or features.

Other tracking technologies.
We may use third-party click tracking analytics tools (such as DART, Omniture tags, DoubleClick, Efficient Frontier, and Google Analytics) to capture clickthrough statistics.

When you visit our website, the server housing the pages automatically generates a “session log.” We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we’re providing is being used. The only data gathered is the Internet Protocol (IP) address from which you came, the website that referred you, the pages you visited and the date and time of those visits.

Users may be directed to SHH via banner ads or site links. Ads or site links that are placed by SHHuse cookies or web beacons to deliver metrics on the effectiveness of the ads or links. They do not collect personal data from the user.

California

California Civil Code Section 1798.83 permits website users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not sell, transfer, or otherwise disclose Personal Data that we collect from or about you. SHH does not use automated decision-making services using your personal data and does not otherwise share personal information with third-parties for their direct marketing purposes. Please direct any requests or questions to the contact information above. 

We may share Personal Data that has been aggregated, de-identified, or otherwise anonymized and thus does not directly or indirectly identify you and that cannot, with reasonable efforts, resources, and technologies, be used to re-identify you. Such aggregated, anonymized, de-identified, or otherwise not re-identifiable information is not Personal Data within the scope of this Privacy Policy. 

California residents may to request, in writing, from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Data, such as name, email and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (b) the names and addresses of all such third parties.  To request the above information, please contact us at the contact information provided above.

Modifications to this policy.

Occasionally, SHH may update this Privacy Policy to reflect changes to our website or privacy practices, or to comply with new laws and regulations.  SHH may modify, add or remove portions of this Privacy Policy at any time.  Where such changes are material, SHH will provide additional notice via email or notification on its website.  

This Privacy Policy is effective October 20th, 2020